Job Description - E-Commerce Manager

E-Commerce Manager

Location: Work From Home


Department: E-Commerce


Employment Type: Full-Time


Timing: 9 PM - 5 AM IST


Net Salary: 35K to 55K per month


5 Core is looking for an experienced and strategic E-Commerce Manager to lead our online sales initiatives. In this role, you will be responsible for overseeing all e-commerce activities, driving sales growth, and optimizing our digital storefronts across multiple platforms. This position is essential in building our brand’s online presence and ensuring an exceptional customer experience.

About 5 Core

Based in California, USA, 5 Core is a premier brand in the audio, electronics, and musical equipment industry, trusted by professionals and hobbyists for our high-quality products.

Key Roles and Responsibilities

  • Strategy Development: Develop and implement e-commerce strategies to increase sales, enhance customer engagement, and achieve revenue goals.
  • Platform Management: Oversee and optimize product listings, pricing, and promotions across all e-commerce platforms to ensure consistency and competitiveness.
  • Team Leadership: Lead and mentor the e-commerce team, guiding day-to-day operations, setting goals, and monitoring performance metrics.
  • Performance Analysis: Track and analyze key performance indicators (KPIs) such as traffic, conversion rates, and sales to identify growth opportunities.
  • Marketing Collaboration: Work closely with the marketing team to plan digital advertising campaigns, SEO strategies, and promotional events.
  • Customer Experience Optimization: Ensure a seamless online shopping experience by implementing customer-focused improvements and addressing feedback.
  • Inventory and Fulfillment Coordination: Collaborate with inventory and fulfillment teams to ensure timely product availability and delivery.
  • Budget Management: Manage budgets for e-commerce operations, including advertising and platform fees, to maximize ROI.
  • Innovation and Trends: Stay updated with e-commerce trends, emerging technologies, and platform changes to maintain a competitive edge.

Qualifications

  • Bachelor’s degree in business, marketing, or a related field.
  • Proven experience in e-commerce management, preferably in the electronics or retail industry.
  • Strong analytical skills with experience using e-commerce analytics tools.
  • Excellent leadership and team management abilities.
  • Proficient in e-commerce platforms, CMS, and CRM systems.
  • Strong communication skills, both written and verbal.
  • Strategic thinking with a customer-first approach to problem-solving.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
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