Frequently Asked Questions (FAQs)
Shipping Related:
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How fast is shipping within the USA?
We offer free 3-day shipping on all orders within the USA. Once an order is placed, it will be processed and shipped within 24 hours to ensure timely delivery to your customers. -
Do you provide tracking information for shipped orders?
Yes, we provide tracking information for all orders. As soon as your customer’s order is shipped, you will receive tracking details, which you can share with your customer to keep them updated. -
How do I handle returns or defective products?
If a customer requests a return or if the product is defective, simply reach out to our customer support team or Nicky, your dedicated Dropshipping Support Executive. We’ll guide you through the return process and coordinate replacements if needed, ensuring a hassle-free experience for both you and your customers. -
Are the products in stock and ready for shipping?
Yes, we maintain ready stock in the USA, ensuring that your orders are fulfilled promptly. This also allows us to offer fast, reliable shipping to your customers with minimal delays.
Product Related:
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What are the profit margins on 5 Core products?
We offer competitive wholesale prices that allow for substantial profit margins. Depending on the product category, you can expect significant returns with every sale, especially on high-demand items like audio and musical instrument accessories. -
Is there a minimum order quantity (MOQ) for dropshipping with 5 Core?
No, we do not require a minimum order quantity for dropshipping. You can sell products one at a time without having to worry about maintaining stock, and we’ll handle the fulfillment for you. -
Can I use my own branding or packaging?
At the moment, we do not offer custom branding or packaging for dropshipping. However, all items will be shipped in secure packaging to ensure safe delivery. We are exploring white-label solutions for future partnerships. -
How do I get product images and descriptions for my listings?
You can easily download product images, descriptions, and specifications directly from the 5 Core website. We offer high-quality visuals and detailed product information to help you create professional, attractive listings.
Other:
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How do I get started with 5 Core dropshipping?
To get started, simply create an account on the 5 Core website and browse our range of products. You can then start adding items to your store. If you need assistance or have any questions, feel free to contact Nicky, your dedicated Dropshipping Support Executive, for help via phone, email, chat, or SMS. -
How can I automate my product listings and inventory updates?
We have a Synkro app that allows for automatic product listing and inventory updates. With Synkro, your store will always have the latest product information, stock levels, and prices, saving you time and effort while ensuring your listings remain accurate and up-to-date. -
What if I need help or support with my dropshipping business?
We are here to support you every step of the way! For any issues related to pricing, product listings, shipping, or returns, feel free to contact Nicky, your dedicated Dropshipping Support Executive, via the 5Core website or through phone, email, chat, or SMS.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.
Customer Support
📞 : +1 951-266-6322 ✉️ : dropship@5core.com
Send a Message
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